Verykool i315N User Manual download pdf (Page 31)

5.2 Appendix

5.2.1 Common problems

The phone can’t be powered on.

When the battery voltage is too low, it may cause the phone can’t be powered on.

Please charge the battery.

Some callings are limited.

Please confirm whether you have call limit, if you set the call limit, you can’t call or

only can call the specific number.

My phone was answered by other persons.

Please confirm whether you set the call forwarding, if you have set it, the call will

be transferred to a specific setting.

5.2.2 Display information

During the operation, the following error information may be displayed:

Please insert the SIM card

Please confirm whether you have inserted SIM card. If your card has been inserted

but can not be used, please try to use a dry cloth to wipe the gold part of SIM card,

then insert SIM card again, if it still can’t be used, please contact your system

supplier.

No network

If you locate in the area that has no network coverage, or there is a physical

obstruction between the transmitter and you, such as the hermetic space, the standby

screen will show no network, you can’t dial or answer the phone. You can try to close

the window where there is network coverage.

Emergency calls only

When you locate out of the coverage range of your service network but can receive

another network signal, you can only dial the emergency call and can’t call normally.

Invalid SIM card

When your SIM card is locked or the SIM card is in error, please insert correct SIM

card or contact your system supplier.

Input PUK code

When your SIM card is locked because of three times of error PIN code input, the

phone will ask you to input PUK code for unlocking. You should contact your system

supplier to obtain the 8 digit PUK code.

1 2 ... 26 27 28 29 30 31 32 33 34 35

No comments

Verykool i315N User Manual Page 31